For ages 21+

kx8 bd's commitment to responsible gaming

Entertainment is most enjoyable when kept within limits. kx8 bd believes that safe and mindful play is the foundation of long-term satisfaction.

Safe environment

For ages 21+

24/7 support

Self-exclusion option

kx8 bd offers sports and casino entertainment, and our goal is always for that entertainment to be enjoyed responsibly. Gambling is a leisure activity — it is not a source of income or a way to solve problems. We want every player to be aware of their own limits and to feel comfortable seeking help when needed.

Before using this platform, please read our Terms and Conditions carefully. They set out the rights and responsibilities of players in detail. We believe an informed player has the best experience.

kx8 bd uses SSL encryption and modern technology to protect your personal information and account security. Full details are available in our Privacy Policy.

For any questions or concerns, many answers can be found in our FAQ section. You can also contact our 24/7 live chat support directly.

Tools for setting your own limits

Deposit limit

Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, reducing it takes effect immediately; increasing it requires a waiting period.

Session time limit

Decide in advance how long you will play in one session. Once the set time is up, you will be logged out of your account automatically.

Temporary break

Temporarily close your account for a set period — from 24 hours up to 30 days. No bets or deposits are possible during this time.

Permanent self-exclusion

If you feel gambling is having a negative impact on your life, request a permanent account closure. This is final and cannot be undone.

Loss limit

Once you have lost a set amount you will not be able to place further bets — setting this limit helps you avoid unexpectedly large losses.

Bet size limit

Set a maximum stake for any single game. This protects you from placing large bets on impulse.

Request self-exclusion

Temporarily or permanently close your account

Fill in the form below to notify our support team. We will action your request promptly. If you prefer to speak to someone directly, you can also contact us via 24/7 live chat.

Username or registered email Exclusion period Reason (optional)

Once you submit this form, our support team will contact you via live chat or email and help you complete the process.

Recognise the warning signs

If you notice any of these signs in yourself or someone close to you, it is important to seek help.

Playing beyond your set budget

Spending more than you planned, or placing larger bets to try to recover losses.

Strain on family relationships

Spending less time with family or friends, or failing to meet everyday responsibilities because of gambling.

Gambling with borrowed money

Taking out loans to bet, drawing on savings, or using money set aside for essential expenses.

Our commitments

Age verification

Every player's age is verified at registration. Accounts for those under 21 are not approved. Additional identity checks may be requested in cases of doubt.

Data protection

Your personal and financial information is kept secure using SSL encryption. We never sell your information to third parties.

Activity monitoring

When unusual playing patterns are detected, our team proactively contacts the player concerned and offers support.

Always-available support

Support is available 24/7 via live chat and email in both Bengali and English. Contact us with any question or request related to responsible gaming.

No aggressive marketing

No promotional messages are sent to players who have requested self-exclusion or a break.

Where to get support

Do not carry problems alone. Reaching out to someone you know, or to a professional, is a sign of courage.

kx8 bd live chat support

Speak to our 24/7 live chat team in Bengali. They are ready to help immediately with self-exclusion, limit setting or any concern you may have.

Family and trusted people

Share what you are going through with a family member or trusted friend. The support of people close to you can make a real difference when facing difficulties.

Professional counselling

Mental health and addiction specialists are available in Bangladesh. Seek help from the mental health department of a local hospital or a professional counsellor.

Contact us by email

Email our support team directly about responsible gaming. We respond in both Bengali and English.

[email protected]

All emails are handled confidentially. You will not be judged or criticised for getting in touch with us.

Responsible gaming FAQ

Yes, but reducing a limit takes effect immediately. Increasing a limit requires a waiting period — this is intentional to prevent impulsive decisions.

Any funds remaining in your account before self-exclusion will be available for withdrawal. Contact us via live chat for details.

Change your password immediately and do not share your login details with anyone. If that person is under 21, please contact us — we will help you take the necessary steps.

Yes. Gambling can become an addiction for some people, just like other behavioural addictions. This is not a sign of weakness — it is a mental health condition that can be treated. If you are experiencing problems, seek help without delay.

For a temporary break, your account is reactivated automatically once the set period ends. However, a permanent self-exclusion cannot be reversed.

After logging in, go to the Account Settings section to find options for deposit limits, session time limits, breaks and self-exclusion. Contact live chat for assistance with any of these.